At Perfumesstop, we strive to ensure your satisfaction with every purchase. Should you need to return any unopened merchandise, with the exception of Skincare and Haircare items, you may do so within 30 days of receipt. The item must be in its original condition, including the original packaging and packing slip, to qualify for a full refund, minus any shipping and gift wrapping charges.

Please note that the cost of shipping for returning the product to us will not be reimbursed.

Shipping costs are non-refundable for undelivered, unclaimed, or returned packages, except in cases where we have made an error.

Due to health and safety regulations, we cannot accept returns or exchanges on Skincare or Haircare products. We encourage you to select these items carefully before completing your purchase.